Actual Cash Value (ACV): ACV implies the cost of replacing stolen, lost or damaged property after depreciation. It’s process to determine the value of an improvement.
Advanced Charges: Advanced charges are applied for the services that are not performed by a moving company; but by a third party after the request made by the shipper. The charges for the third party services are going to be paid by the moving company and will be included in your bill.
Agent: A local moving company is authorized enough to act on the behalf of a carrier.
Appliance Services: Appliance services are intended to prepare important electrical appliances to make them safe and perfect for the shipment.
Bill of Lading: It’s nothing for the services that the carrier provides.
Broker: An interstate broker arranges or offers to arrange property transportation by a licensed moving company.
Bulky Article: Bulky articles cover items like boats, pianos, golf carts, pool tables, snowmobiles and campers. These items are available at an additional cost to compensate movers to handle the difficulty in loading and unloading articles.
Certified Scale: Any scale is designed for weighing motor vehicles like trailers or semi-trailers not connected to a tractor and insured by a licensed inspection and licensing company. A certified scale may be also a warehouse or platform type scale that is checked and licensed properly.
Mover or Carrier: A carrier means a moving company with its agents, employees, contractors and representatives.
Cash on Delivery (COD): COD means payment to be done at the time of delivery and before unloading at the storage space or destination.
Claim: A claim is done when a statement of loss or damage to any household possessions, which are present in the custody of a moving company or an insured agent.
Consultant: A consultant is a representative with whom a shipment specialist explains the specific relocation needs that usually make a note of items to be relocated, offers useful details about their company and an estimate.
Cost per Cubic Meter or Foot: The cost that represents the estimated space that your property will be stored on a container or truck.
Cost per Pound: A cost provided as per the estimated weight of the property being shipped.
Cost per Hour: A cost provided per hour based on the number of movers and the truck size in order to perform the relocation.
Department of Transportation (DOT): DOT is a federal agency governing the interstate transportation industry that covers movers of household possessions.
Binding Estimate: It’s an agreement made in advance with the moving company and offers the total cost of relocation will be calculated as per the quantity and type of possessions moved as well as the services done.
Non-Binding Estimate: The cost appraisal of the move by a moving company that is based on the estimated weight of the possessions and services provided. This estimate doesn’t bind on the mover and the final cost is calculated as per the shipment weight, services provided and the tariff.
Guaranteed Pickup and Delivery Service: Guaranteed pickup and delivery service includes guaranteed date of service and the moving company is bound to provide reimbursement for any delays. This premium standard service is often subject to minimum requirement of weight.
High Value Article: The items that are added in a shipment are valued at over $100 per pound. The presence of these items should be known to the moving company to make sure that they are completely protected.
Intrastate: The intrastate transportation of household possessions means the movement of property from a place to another within the same state. Moving companies providing intrastate movers should be licensed under that specific state’s authorized body like the States Public Utilities Commission (PUC) or Department of Transportation (DOT).
Interstate: The interstate transportation of household goods is the transition of a property from a place in a state to your destination in another state. The moving companies providing interstate moving services are authorized and licensed by the U.S. Department of Transportation, Federal Motor Carrier Safety Administration (FMCSA).
International: International shipping of household goods is the transition of property from a place in a country to a destination in another country. Moving companies operating in the United States are regulated by the Federal Maritime Commission for international moves.
Inventory: Inventory is a detailed list of household goods with the mention of the numbers and conditions of each and every item.
Line Haul Charges: The charges are calculated for the transportation of vehicle while moving. If stated differently, these charges apply in addition to extra service charges.
Long Carry: It’s a cost of carrying items excessive distances that covers usually over 75 feet between the moving vehicle and your house. Charges for these services may be added in the line haul charges.
Operating Authority: It’s the certificate issued by state or federal government department that authorizes a mover or carrier to move household goods between designated geographical regions.
Order for Service: It’s authorized document that allows the motor carrier to transport the household goods of shipper. Remember that, an order for service isn’t a contract.
Order or Bill of Lading Number: This number is used to know and track your shipment.
Packed By Owner (PBO): It's only happens when the packing of items is done by the shipper.
Peak Season Rates: Higher line haul charges are applicable during the months in summer.
Shipper: The customer or customer’s agent or representative is engaged the mover or a carrier to deliver moving services.
Shuttle Service: Shuttle is a smaller vehicle to provide transportation to homes that aren’t accessible to mover’s general line haul vehicles.
Special/ Additional/ Accessorial Services: The special services include packing, servicing of appliances, unpacking or piano stair carries that shipper want to get it done. Or they are necessary because of the landlord requirements or other special circumstances.